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Our Policies
Ordering & Shipping Information
We currently only accept orders for postage within Australia.
Orders are processed and then shipped within 1-2 days of receipt of payment.
In the event that an item be unavailable we will contact you with an estimated date of availability. If this is unsuitable to you we will refund your money.
Postage is free for orders over $80. All orders under $80 will pay postage of $9.95.
If you select “Pickup” your item will be required to be collected from the shop at 417 Logan Rd, Stones Corner, within one month from date of purchase.
Refund & Return Policy
We can only refund stock that has been damaged in transport. This stock must be returned to us. You must notify us of any problems by phone or email within 24hours of receipt by you. At this stage we will approve and discuss return of the product. We cannot refund compact discs. Any damaged disks will be replaced on return of the damaged disk. Once we have received the returned goods we will arrange replacement or refund.
Privacy Policy
New Dimensions respects your personal privacy. You always have the right to refuse the disclosure of any personal information, however, it may inhibit your ability to use the site to its fullest potential, including, but not limited to, online transactions. If we request any personal information, we will disclose the purpose for which we intend to use that information.
Your personal information is not lent or sold to anyone for any purpose.
By using the website you signify your consent to New Dimension’s collection, use & disclosure of your personal information in accordance with this policy.
In using this website you may be asked to voluntarily provide certain personal information including, but not limited to, name, email address, postal address, phone number and credit card information. you may refuse to provide these details, but by doing so you may limit you ability to use this website, including the ability to place orders online.
New Dimensions may use your information to contact and correspond with you in relation to enquiries, processing transactions & payments, and postage of orders.
New Dimensions may keep a record of all correspondence with you along with your purchasing history.
Only New Dimensions employees and contracted companies with proper authorization will have access to your personal information and only to the extent necessary for the purposes of marketing, responding to enquires, processing payments and orders.
This website may contain links to other websites. When you click on one of the links you are contacting another entity of which New Dimensions has no control or responsibility.
This policy may be changed at the sole discretion of New Dimensions without any prior notice or liability to you or any other person. New versions of this policy will be posted here.
If you have any questions about this policy please contact New Dimensions at
We do not endorse nor are we responsible for the content of any third party linked web sites.
We disclaim any loss, damage, injury or any other negative consequence from use directly or indirectly of any product sold or information used from this website.
We offer no guarantee with regard to spiritual/metaphysical qualities of the products we supply. Historical and traditional uses of items are given where applicable for your reference only.